For banking purposes such as savings accounts, personal loans or credit card-related queries, customers can call on Kotak Mahindra Bank customer care toll-free helpline number:
1860 266 2666
This number is available 24*7. Kotak Mahindra 811 customers can also call the following number from 9:30 am to 6:30 pm from Monday to Saturday (except holidays) to get the queries resolved:
1860-266-0811
For additional queries, the customer may call on the below-mentioned helpline number.
| Type of Query | Helpline Numbers |
| Banking Related Complaints and Credit Card mis-sell Related, Personal, Payday and Home Loan | 1860 266 2666 |
| Fraud or any unauthorized transaction in your account/credit card | 1800 209 0000 |
| Consumer Durable Loan, Smart EMI Card, Debit Card EMI | 1860 266 7777 |
| NETC Fastag | 1860 2666 888 (Local call charges applied) |
| 1800 3006 9090 | |
| Privy | 1800 266 6666 |